• Social Account: Unable to Connect to Instagram

  In order to connect to Instagram, your Instagram account must be a Business Account and be linked to a Facebook Business Page. Confirm you have an Instagram Business Account Instagram supports 3 types of accounts: Personal, Business, and Creator. Alkai can only connect to Instagram Business Accounts. To verify or switch your account type in Instagram please follow Instgram's help article. On Desktop Computer To set up a businSome readers

• Social Accounts: Disable or allow pop-ups

  When using Alkai on a desktop or mobile web browser, you need to temporarily disable pop-up blocking to connect your social accounts. After you click Connect for a given social network, Alkai will open a new browser tab or window to being the connection browser, having pop-up blockers enabled will interrupt this process and not allow you to complete the connection. Disable Pop-up blockers on iPhone (safari browser) Navigate to your iPhone's Settings Scroll to the bottom of tFew readers

• Social Accounts: No Facebook Page

  I received an error that said I didn't have a Facebook Page. This error will occur when: You have not created a Facebook Page for your business. The Facebook Account you logged into is not an Admin to your business's Facebook Page. How do I creaFew readers

• Login code not arriving

  My code isn't arriving to my text messages. Checking that you're still able to receive Alkai's text messages Text "Start" to 1-866-577-1049. You should receive a reply that say "NETWORK MSG: You have replied "Start" and will begin receiving messages again from this number." Once you receive that message please try to login again and see if that works. Check your spam or Unknown Senders folders If your phone has a spam folder, check that the messages from Alkai aren't goingFew readers

• How to Recognize Copyright, Infringement and Identity Scams

  An unfortunate part of being the admin for a Facebook Page or Instagram Business account is the inevitable scams you'll receive by fraudsters pretending to be Facebook, Instagram or Meta. We receive these regularly as a business. We're adding this article to help our customers better recognize these scams. We recognize, like any fraud, the space evolves quickly. As such this article will never be a comprehensive resource to keep yourself safe. Where might I receive these scams? We'veFew readers

• Social Accounts: No Youtube Channel Error

  If you are unable to connect to YouTube, the most common reason is that a YouTube Channel has not been created with your Google Account. Follow these steps to setup a YouTube Channel. Log into Google In the same web browser, navigate to YouTube's Channel SwFew readers

• YouTube Videos Not Showing Up

  Alkai allows you to easily post or schedule posts to your YouTube Channel. Learn more about connecting Alkai to your Youtube Channel from this Help Article. What are the privacy options for YouTube Posting? When you toggle ON to share to your connected YouTube Channel, you'll see the YouTube Sharing Settings Choose the right privacy option for your post: Public videos are immediately vFew readers