Social Accounts: Disable or allow pop-ups
When using Alkai on a desktop or mobile web browser, you need to temporarily disable pop-up blocking to connect your social accounts. After you click Connect for a given social network, Alkai will open a new browser tab or window to being the connection browser, having pop-up blockers enabled will interrupt this process and not allow you to complete the connection.
Disable Pop-up blockers on iPhone (safari browser)
- Navigate to your iPhone's Settings
- Scroll to the bottom of the settings list and click on Apps
- Scroll to the S category and click Safari
- toggle off "Block Pop-ups"
Disable Pop-up blockers on Android (chrome browser)
Turn pop-ups on or off
- On your Android phone or tablet, open the Chrome app Chrome.
- To the right of the address bar, tap More More Settings.
- Tap Permissions and then Pop-ups and redirects.
- Turn on Pop-ups and redirects.
Allow pop-ups from a specific site
You can allow pop-ups from the Alkai app website.
- On your Android phone or tablet, open the Chrome app Chrome.
- Go to a page where pop-ups are blocked. (this will happen when you attempt to Connect a social network)
- At the bottom, tap Always show.
Disable Pop-up blockers on Desktop (chrome browser)
- Click the 3 dots in the top right corner or go to the URL: chrome://settings/
- In the left navigation links click Privacy and Security (URL: chrome://settings/privacy)
- Select the option Site settings
- Select Pop-ups and redirects
- Select the option: Sites can send pop-ups and use redirects
Updated on: 15/02/2025
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