Alkai makes it easy to download, publish and schedule posts to your business's social accounts. This guide will provide all the information you need to stay consistent with your posting and execute your plan.
TABLE OF CONTENTS
- Share From Edit Post
- Share From Plan
- Share Now or Schedule
- Downloading and Sharing to Social Networks
- Reviewing Shared or Scheduled Posts
- Resharing or Downloading
- Unschedule or Reschedule
Share From Edit Post
Once you are done editing a Post, click the SHARE button in the top right corner of your screen to begin recording your post. You can learn more about editing a post from our Editing a Post: Step-by-Step Guide article.
Share From Plan
All Drafts on your plan will have options to EDIT or SHARE. If you've already completed your edits or you're satisfied with the draft, click the SHARE button to begin recording your post.
Share Now or Schedule
After click Share, you need to decide if you want to Share Now or Schedule the post to published late.
*Pro Tip: When scheduling a post, you can only schedule for a future date in the current or following week.
Sharing From Edit Post | Sharing From Plan |
Downloading and Sharing to Social Networks
Once you've selected to Share Now or Schedule Alkai will start recording a high definition copy of your post. You cannot complete your post until after this recording completes. Alkai let's you publish to multiple social networks at once, saving you time.
Download
Toggle ON to save your post. If you choose to schedule, Alkai will send a reminder notification to share your post at the scheduled date and time.
*iPhone Users: If you choose to download on an iPhone, Alkai will automatically copy the caption text to your clipboard and open the iOS Native Share Tray. From the native tray, you can immediately publish your post to any social network that is installed on your device. When it comes time to enter the caption text, press and hold to "Paste" the caption that was copied. To save the post to your device, click the option in this tray Save Video (or Image) and it will be added to your devices photo library.
Facebook & Instagram
Toggle ON to publish your post to your Facebook Business Page or Instagram Business Account. Alkai does not support auto-post to Facebook personal accounts or non-business Instagram accounts. If you haven't connected your account to Alkai, the connect process will load when you toggle ON.
To learn more about connecting Social Media Accounts see our article Connect Your Social Media Accounts with Alkai: A Step-by-Step Guide.
TikTok
Toggle ON to publish your post to TikTok. With TikTok, you'll have some additional privacy settings to confirm. Review the article Direct Sharing to TikTok to learn more about these settings.
Once the recording has finished, you will se a button the SHARE or SCHEDULE to complete your post!
Reviewing Shared or Scheduled Posts
All your completed posts will appear in your Plan as Completed or Scheduled depending on the status.
Each Completed or Scheduled card will provide details about when the post was completed or when it will be scheduled to complete, and the social networks that were toggled ON.
Handling Errors
If your post has an error publishing to one or more social networks Alkai will notify you that the post failed. In your plan you'll see on the card an error reason and which network had a failed-to-post.
- If available, attempt to Retry by clicking the RETRY button.
- If errors persist, navigate to Settings from Alkai's main menu at the bottom of the screen, and click Connect under Social media accounts and reconnect the network again. You will need to re-share your post after connecting again.
- If you're unable to re-connect a network, contact support
Resharing or Downloading
Plan: All completed posts are available in your plan. To share a post or download again, find the completed post in yourPlan and click the Share button.
Chat: Your chat screen has a historical view of your activity in Alkai. Scroll up to find the thumbnail of a previously completed post, click the thumbnail image to enter Edit Post and select the option to Share.
Unschedule or Reschedule
For Schedule posts, you can unschedule or reschedule the post from the card in your Plan. When you unschedule a post it's status is reverted back to a Draft. When you reschedule, you must select all the networks you want to schedule the post to (which means you may need to re-select the networks from the original schedule you made) and pick the date and time for when Alkai should auto-publish the post.