Billing
Cancelling a subscription with Alkai
How to Cancel Your Subscription on Alkai We’re sorry to hear that you’re considering canceling your subscription. If there’s anything we can do to improve your experience, feel free to contact us at alkai-feedback@alkai.ai. How to cancel your subscription will depend on what platform you subscribed through. If you subscribed within the iOS app, please scroll down to Apple Billing section. If you sigSome readersHow do I subscribe to Alkai?
You can subscribe to Alkai here. Click on Try for free or Create a free account, follow the prompts to create a new account with Alkai (or access the existing one if you have an account already). Once you have accessed Alkai, click on "Settings" and select "Subscribe now". At this point, you will be prompted to enter your credit card details and the Alkai subscription will start once the payment is processed. Something to keep in mind: InitiaFew readersWhat do I get with Alkai subscription?
Subscribing to the paid version of Alkai provides a powerful suite of features designed to streamline social media management for your business. With a paid subscription, you unlock unlimited video post creation, compared to the free version's limit of three posts. The brand kit feature also allows you to add personalized branding elements like end cards to your videos, enhancing recognition. You receive a customized weekly content plan that ensures consistent and engaging posts tailored to youFew readersHow to I manage my Alkai subscription?
Managing your Alkai Subscription If you need to update your payment method or download receipts and invoices, you can do so directly from our Billing Portal. Accessing the Billing Portal Visit our Billing Portal. Log in using the email associated with your subscription. This is the same email that receives your payment receipts. Stripe will send a login lFew readers
Policies & Legal
Alkai Subscription Terms
Subscription Terms Subscriptions can be managed by the user. The subscription can be canceled through the "Manage subscription" link on to the user's Account Settings after purchase. Full instructions here. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period Account will be charged for renewalFew readersPrivacy Policy and Terms of Use
Alkai's Privacy Policy can be reached here: https://www.alkai.ai/privacy-policy The Terms of Use of the Alkai Ai app can be reached here: https://www.alkai.ai/terms-conditions If you have any questions about the above, don't hesitate to contact us through the buttons below or via email at alkai-feedback@alkai.ai.Few readersData Deletion, Portability or Correction Requests
For any data-related requests, please contact our support team at alkai-feedback@alkai.ai and specify the phone number or email that you are using to access your Alkai account. Our team will get back to you shortly. The security of your data is backed by the GDPR terms. Your payment source information is stored in the Stripe payment system and can be deleted from that system at a direct request from the card bearer.Few readers