Articles on: Getting Started

Frequently Asked Questions (FAQ)

How many businesses can I add to my Alkai account?
You can add as many businesses as you need. Each additional business costs $20 per month after your first business, which is included in your $40/month subscription.

Can I remove a business at any time?
Yes, you can remove a business at any time. Your access to the removed business will remain active until the end of your current billing cycle.

Why do I need to create a new business with Alkai?
Because Alkai gets to know a business in detail and can’t switch between brands or concepts within one business. Make sure Alkai doesn’t get confused by adding a new business for each brand you want to market.

I run a small marketing agency - will Alkai work for me?
If you support social media for multiple clients, the multiple business feature is perfect for you!  Add each client and a unique business and Alkai will create posts for your clients every day.

I run a small marketing agency—can Alkai help me manage multiple clients?
Absolutely! Alkai’s multiple business feature is designed with small agencies in mind. You can add each client as a separate business under your account, allowing you to seamlessly switch between them and manage their social media content with ease. Alkai will tailor posts specifically to each business, ensuring personalized content for your clients every day.

How many businesses or clients can I manage in one account?
You can add up to 10 businesses or clients under your Alkai account. If you need to manage more than 10, simply contact our support team for assistance in expanding your subscription.

Do I need to subscribe separately for each business?
No, you don’t need separate subscriptions. Your single Alkai account can manage multiple businesses under one subscription, with a fee of $20 per month for each additional business.

How is the cost calculated when I add a new business mid-cycle?
The cost is prorated based on the time remaining in your current billing cycle. If you add a new business during the month, you'll only be charged for the portion of the month that’s left.

Example:
You start your Alkai subscription on October 1st with the 50% off promotion, so your first business costs $20 for the first three months. If you add another business on October 15th, the cost for the additional business is prorated. For the first month, you'll only pay $5 (since it’s half of $10 for the discounted rate), and then $10 for the next two months of the promotion period. After that, the standard $20/month rate applies.

Will discounts apply to additional businesses?
Yes, any discounts on your account, like the 50% off for the first three months, will apply to all businesses under your subscription.

Example:
If you take advantage of the 50% discount, the cost for your first business is $20/month for the first three months (instead of $40). For any additional businesses, instead of paying $20/month, you’ll pay $10/month for those three months. After the three-month promotional period ends, all businesses will return to their standard pricing—$40/month for the first business and $20/month for each additional business.

Updated on: 07/12/2024

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